:root{--navy:#1F3A5F;--navy-dark:#162B47;--light:#E8EEF5;--gold:#C9A227;--text:#24303d;--muted:#5a6573;--white:#fff}
*{box-sizing:border-box}
html{scroll-behavior:smooth}
body{margin:0;font-family:Calibri,Carlito,"Segoe UI",Roboto,Helvetica,Arial,sans-serif;color:var(--text);line-height:1.6;font-size:17px;background:#fff}
a{color:var(--navy)}
.wrap{max-width:1040px;margin:0 auto;padding:0 20px}
h1,h2,h3{color:var(--navy);line-height:1.25;margin:0 0 .6em}
h2{font-size:1.9rem;position:relative;padding-bottom:.35em}
h2::after{content:"";position:absolute;left:0;bottom:0;width:56px;height:3px;background:var(--gold);border-radius:2px}
h3{font-size:1.15rem}

/* top bar */
.topbar{background:var(--navy-dark);position:sticky;top:0;z-index:10}
.topbar-inner{display:flex;align-items:center;justify-content:space-between;gap:16px;height:58px}
.brand{color:#fff;font-weight:700;font-size:1.3rem;text-decoration:none;letter-spacing:.3px}
.nav{display:flex;gap:20px}
.nav a{color:#dfe7f1;text-decoration:none;font-size:.95rem}
.nav a:hover{color:#fff;text-decoration:underline}
.topbar-call{color:var(--navy);background:#fff;font-weight:700;padding:7px 14px;border-radius:6px;text-decoration:none;white-space:nowrap}

/* hero */
.hero{background:var(--navy);color:#fff;padding:72px 0 64px;text-align:center}
.hero h1{color:#fff;font-size:2.6rem;margin-bottom:.4em}
.eyebrow{text-transform:uppercase;letter-spacing:2px;font-size:.85rem;color:var(--gold);font-weight:700;margin:0 0 12px}
.lead{font-size:1.15rem;max-width:680px;margin:0 auto 28px}
.hero .lead{color:#e6edf5}
.cta-row{display:flex;flex-wrap:wrap;gap:14px;justify-content:center}
.btn{display:inline-block;padding:14px 22px;border-radius:8px;font-weight:700;text-decoration:none;font-size:1.05rem}
.btn-light{background:#fff;color:var(--navy)}
.btn-outline{border:2px solid #fff;color:#fff}
.btn:hover{opacity:.9}
.counties{margin:28px 0 0;font-style:italic;color:#c8d4e3;letter-spacing:.5px}

/* sections */
.section{padding:60px 0}
.section.alt{background:var(--light)}
.cards{display:grid;grid-template-columns:repeat(2,1fr);gap:20px}
.card{background:#fff;border:1px solid #d6dfea;border-left:5px solid var(--navy);border-radius:8px;padding:22px}
.card p{margin:0;color:var(--muted)}
.steps{list-style:none;padding:0;margin:0;display:grid;grid-template-columns:repeat(4,1fr);gap:20px}
.steps li{background:#fff;border-radius:8px;padding:22px;text-align:center}
.steps p{margin:0;color:var(--muted);font-size:.97rem}
.num{display:inline-flex;align-items:center;justify-content:center;width:42px;height:42px;border-radius:50%;background:var(--navy);color:#fff;font-weight:700;font-size:1.2rem;margin-bottom:10px}
.two-col{display:grid;grid-template-columns:3fr 2fr;gap:36px;align-items:center}
.county-list{list-style:none;padding:0;margin:0;display:grid;grid-template-columns:1fr 1fr;gap:10px}
.county-list li{background:var(--navy);color:#fff;text-align:center;padding:12px;border-radius:6px;font-weight:700}
.about{display:grid;grid-template-columns:260px 1fr;gap:40px;align-items:center}
.headshot-frame{width:260px;height:260px;border-radius:50%;overflow:hidden;border:6px solid #fff;box-shadow:0 4px 18px rgba(31,58,95,.18);background:var(--light)}
.headshot-frame img{width:100%;height:100%;object-fit:cover;object-position:center 22%;display:block}
.name{font-size:1.35rem;font-weight:700;color:var(--navy);margin:0}
.role{margin:0 0 14px;color:var(--gold);font-weight:700}
.note{background:#fff;border-left:4px solid var(--gold);padding:12px 16px;border-radius:4px;font-size:.95rem}

/* faq */
.faq details{border:1px solid #d6dfea;border-radius:8px;margin-bottom:12px;background:#fff}
.faq summary{cursor:pointer;padding:16px 20px;font-weight:700;color:var(--navy);list-style:none;position:relative;padding-right:48px}
.faq summary::-webkit-details-marker{display:none}
.faq summary::after{content:"+";position:absolute;right:20px;top:12px;font-size:1.5rem;color:var(--navy)}
.faq details[open] summary::after{content:"\2013"}
.faq details p{margin:0;padding:0 20px 18px;color:var(--muted)}

/* contact */
.contact{background:var(--navy);color:#fff;text-align:center}
.contact h2{color:#fff}
.contact h2::after{left:50%;transform:translateX(-50%)}
.contact .lead{color:#e6edf5}
.contact-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:16px;max-width:820px;margin:0 auto}
.contact-box{background:#fff;color:var(--navy);text-decoration:none;border-radius:10px;padding:20px 12px;display:flex;flex-direction:column;gap:4px}
.contact-box span{text-transform:uppercase;font-size:.8rem;letter-spacing:1.5px;color:var(--muted)}
.contact-box strong{font-size:1.1rem;word-break:break-word}
.small{font-size:.92rem;color:#c8d4e3;max-width:640px;margin:22px auto 0}

/* footer */
.footer{background:var(--navy-dark);color:#c8d4e3;text-align:center;padding:26px 0 30px;font-size:.92rem}
.footer p{margin:4px 0}
.disclaimer{color:#fff}
.mobile-call{display:none}

/* mobile */
@media (max-width:820px){
  .nav{display:none}
  .hero{padding:48px 0 44px}
  .hero h1{font-size:1.9rem}
  .cards,.steps,.two-col,.contact-grid{grid-template-columns:1fr}
  .about{grid-template-columns:1fr;text-align:center}
  .headshot-frame{margin:0 auto;width:200px;height:200px}
  .about h2::after{left:50%;transform:translateX(-50%)}
  .note{text-align:left}
  .btn{width:100%;text-align:center}
  .section{padding:44px 0}
  h2{font-size:1.6rem}
  body{padding-bottom:64px}
  .mobile-call{display:block;position:fixed;left:0;right:0;bottom:0;background:var(--gold);color:var(--navy-dark);text-align:center;font-weight:700;padding:16px;text-decoration:none;font-size:1.1rem;z-index:20;box-shadow:0 -2px 10px rgba(0,0,0,.15)}
}
@media (max-width:420px){.topbar-call{display:none}}

/* ---- v2 additions: contact actions, form, hidden placeholders ---- */
.is-hidden{display:none !important}
.hours{margin:14px 0 0;color:#e6edf5}
.contact-actions{display:flex;flex-wrap:wrap;gap:12px;justify-content:center;margin:22px 0 6px}
.btn-gold{background:var(--gold);color:var(--navy-dark);border:0;cursor:pointer;font-family:inherit}
.form-card{background:#fff;color:var(--text);border-radius:12px;max-width:820px;margin:30px auto 0;padding:28px;text-align:left;box-shadow:0 6px 24px rgba(0,0,0,.18)}
.form-card h3{font-size:1.4rem;margin-bottom:.3em}
.form-intro{margin:0 0 18px;color:var(--muted);font-size:.95rem}
.serve-form label{display:block;font-weight:700;color:var(--navy);font-size:.95rem;margin-bottom:14px}
.serve-form .opt{font-weight:400;color:var(--muted)}
.serve-form input,.serve-form select,.serve-form textarea{display:block;width:100%;margin-top:6px;padding:11px 12px;border:1px solid #b9c6d6;border-radius:6px;font:inherit;font-weight:400;color:var(--text);background:#fff}
.serve-form input:focus,.serve-form select:focus,.serve-form textarea:focus{outline:2px solid var(--gold);border-color:var(--navy)}
.form-row{display:grid;grid-template-columns:1fr 1fr;gap:16px}
.serve-form .btn-gold{width:100%;font-size:1.1rem;padding:15px}
.form-note{font-size:.85rem;color:var(--muted);margin:12px 0 0;text-align:center}
.hp{position:absolute;left:-10000px;width:1px;height:1px;overflow:hidden}
.thanks{min-height:70vh;display:flex;align-items:center}
.thanks .wrap{text-align:center}
@media (max-width:820px){
  .form-row{grid-template-columns:1fr;gap:0}
  .form-card{padding:20px 16px}
  .contact-actions .btn{width:100%}
}
.dropoff{margin:20px auto 0;max-width:640px;background:rgba(255,255,255,.08);border:1px solid rgba(201,162,39,.7);border-radius:8px;padding:12px 16px;color:#fff;font-weight:700}
.dropoff a{color:#fff;text-decoration:underline}
/* v3: scope + locating */
.scope-line{display:inline-block;background:var(--light);color:var(--navy);border-left:4px solid var(--gold);padding:10px 16px;border-radius:4px;margin:0 0 22px}
.card-accent{border-left-color:var(--gold);background:#fffaf0}
.serve-form label.check{display:flex;gap:10px;align-items:flex-start;font-weight:400;color:var(--text)}
.serve-form label.check input{width:20px;height:20px;margin:2px 0 0;flex:0 0 auto}
.form-scope{font-size:.88rem;color:var(--muted);margin:-4px 0 14px}